Service Process / How does it work?

    ChicagoLaptopRepair.com, division of PRO Computers, LLC specializes in fast, reliable and professional laptop repair services. Whether you have lots of pop-ups, a broken dc jack or you just need your LCD screen replaced, you have come in the right place. Our Laptop Repair Process is designed to minimize your down time, provide you with an upfront repair cost and keep you informed about your service order status at all times.

     In-shop Laptop Repair Services are billed by flat labor rates starting at $49 / service. see more labor rates.

    Our service technicians have years of experience and have fixed thousands of laptops. For your convenience we offer FREE Laptop Repair Quote by email so please email us or go to the service request page and fill out the form and we will get back to you with an estimate repair within a couple of hours.

    In some of the cases, we have to see the machine before we can give you a complete price of the repair. In this case you can pick one of the following at your convenience:

1. Bring the laptop to our service center location (click here for address, directions and hours of operations) for a $49 Diagnostic / Estimate Service-FREE with service; Let a professional technician to tell you what the problem is within 2 business days. Rush Diagnostic / Estimate and While U Wait Service are available. see detailed service process.
   
   
2. If you feel more comfortable at your home, we can schedule an On-site Laptop Repair Appointment and a technician will come to your home or office to diagnose the problem for as low as $80/hour, one hour minimum, no travel fees, parking if applicable; 
   If your laptop requires servicing that cannot be provided on-site, we will pick it up at your location, bring it to our shop, perform all necessary maintenance, and return it to you. click here for on-site service area.
   
   
3. Mail in your laptop; download the mail in form, print it, complete it and include it in the box. Mail Notebook and contact info. to:

   PRO Computers, LLC
   5152 N Clark St.
   Chicago, IL 60640

   email us today for a FREE Laptop Repair Quote.

     From hardware issues (like replacing a bad LCD Display or resolving a power problem) to software problems (installing new operating system or removing a virus from your laptop), ChicagoLaptopReair.com is your professional laptop service provider.

     Here are some of the common laptop problems that we can fix:

General Problems
Display Problems
Hard Drive Problems / Services

Display Problems

• Cracked, Dead or Dark Displays
• Lines on Display
• Color fades on Display
• Low contrast displays (Dark or dim display)

Hard Drive Problems / Services

• The machine does not recognize your drive
• The hard drive makes noises
• The drive reads junk
• The drive works intermittently
• Hard drive upgrades (We take your old drive and make an identical copy to the new drive)
• Hard Drive Replacement (We can reload your original software such as Window 98, Me, 2000, XP etc

General Problems

• The unit is dead (no power)
• The notebook beeps only, no display
• The unit goes off in a few minutes
• The CD-ROM/ DVD or Floppy does not read
• The PC card slots do not recognize any cards
• The Internal modem/ network card does not work
• Fix broken bezels and hinges
• Keyboard problems (sticky keys, dead keyboards, soda or coffee spilled)
• Glide or pointer does not work properly
• Corrupted BIOS (you have to set the time and date all the time, etc)