Clients / Testimonials

12 November 2010
“Thanks for the great and timely service. The laptop screen you replaced for me is awesome. The service at your shop was extremely professional. I made the right choice in selecting your company for this purchase.”
Karl

10 November 2010
“PRO computers has an excellent staff of technicians.  Their employees were friendly and helpful.  They quickly fixed my desktop within two days, while keeping me updated on my order every day. They ordered the piece I needed and even handed me the receipt for the piece that they had purchased.  These guys are 100% honest and very upfront.  Will do business with them again.  Highly recommend them.”
Francisco

8 November 2010
“My computer runs like brand new.  Service was provided within hours of authorization.  Thanks.”
Marty

3 November 2010
“Thank you for all your help. You recently repaired my sons broken netbook screen. I was extremely impressed with your knowledge and professionalism. It is rare that a service repair is completed in such an outstanding manner. It is almost unheard of when the actual repair costs less than the quoted repair and is finished ahead of schedule. I live on the far south side and it was more than worth the drive. You guys rock.”
Don

3 November 2010
“Fast turnaround and expert service.  This is my second time using PRO Computers, I highly recommend them.”
John

25 October 2010
“Chris did an outstanding job trying to coordinate with the Lenovo service tech after PRO Computers diagnosed a failed hard drive.He installed the Lenovo reinstall disks and immediately notified me that the computer was up and running and ready for pickup.  PRO Computer could have installed the hard drive, however I was under a warranty with Lenovo. I was very satisfied with the service and again commend Chris for his patience, service, and pleasant demeanor.  I recommend PRO Computers to anyone with hardware, software or malware problems.”
Ed

25 October 2010
“I learned about PRO Computers by searching the web. My laptop screen broke and I had taken it where I bought it, but they were charging me just about $500 and the repair would have taken weeks. However, I went to PRO Computers and I could not believe how affordable it was. The best part is that the repair only took two days! They did such a great job I would definitely recommend this place to anyone in need for any kind of computer repair. Thank you PRO Computers!”

10 October 2010
“I have used Pro Computers a couple of times and I think they are great.  They charge a fair amount and get your computer back to you as soon as possible.  I had a software problem a couple of weeks after I used their service and they fixed it for me for free via remote.  I trust these guys and will continue to use them.”
Cynthia

16 September 2010
“Virtually half of the price of Staples and quick service! I will definitely be a return customer.”
Kisha

16 September 2010
“PRO Computers is professional, courteous and fair. You are told what to expect and that is exactly what you get. You are informed daily by email and phone of the status of your repair. What could be a very bad experience is a pleasant experience with this company.”
David

10 September 2010
“My Wife and I have had nothing but pleasant, professional, and satisfying experiences with PRO Computers. We run a meeting planning for continuing education business out of our home office. We have two computers and have had serious problems with both. Our business becomes very intense as the meetings approach, and the problems seem to come at the worst of times. PRO Computers has bailed us out (actually saved our lives) several times—they really know what they are doing. Their service is prompt and efficient. I really appreciate the option to pay a reasonable price for expedited service—we have needed it. I can’t recommend them enough.”
Corky and Jane

9 September 2010
“Pro Computers provides excellent service and a very reasonable prices. I had a software problem that could not be fixed without an expert and they resolved the problem in a few hours. I was able to return to work immediately. They are my “go to” place for whenever I have a problem with my laptop.”
Ed

July 2010
“The service you provided was exceptional.  Quick, complete and fairly priced.  I know that I can come back for any of my computer needs with the confidence that the work will be completed at a high level”
Paul

July 2010
“Pro computers do outstanding work.I have the third computer in our family to be serviced by them and their support and attitude is super. I highly recommend them !!!”
Martin

July 2010
“PRO Computers at Clark & Foster have repaired some different problems with my laptop.  Each time the guys were professional and were very persistent in diagnosing and repairing the problems.  I recommend (and have done so) their service.”
Lisa

June 2010
“I was very pleased with the service provided.  Quick, efficient, professional.  Thank you, but to be honest, I’m hoping I won’t need your services again for a good long time!  Once again, thank you. ”
Maria

June 2010
“After spilling coffee on my laptop I brought it in to Pro, they addressed the problem, explained best and worst case scenarios, it was fixed within 2 days and the damage was less than anticipated, how often does that happen ? I have recommended your service to many friends.”
Regards, Bill

June 2010
“This is the 2nd time I’ve brought my laptop in for minor repair and I must say they do great work. The repair is done in a timely manner and they guarantee it. The staff is professional and courteous. I would not take my laptop anywhere else and I am going to have them work on my desktop because guess what…they make house calls! Awesome job, Pro Computers.”
Greg

May 2010
“I am so happy PRO Computers opened a shop in my neighborhood! I know that if anything happens to my computer, you will know how to fix it. The techs that work there are friendly, smart and always have time to share their knowledge with us less than computer savvy people. I always recommend PRO Computers to everyone I talk to. Please never leave.”
Jackie

May 2010
“I have taken computers to be serviced at PRO Computers numerous times over the last few years. I have been very impressed with the quality of their work as well as the efficiency and timeliness of completing the work. I would highly recommend them to anyone and certainly will use them again myself in the future. The staff are friendly and helpful.”

May 2010
“Florian seems to know what he’s talking about and what he’s doing.  He handled some problems on my computer that no one else would touch or discuss in any detail.  Well, geek squad was going to do it, but they were going to hose me in the process.  Florian isn’t your typically slick salesman or techie geek one finds at best buy, geek squad or the privately run computer shops around Hyde park where English is a third or maybe a fourth language, but hardly a first or second.  The man has a personality as well, which is rare in most high tech fields.  He told me like it is: hp notebooks are generally lousy and windows vista is crapola.  As a layman, I kind of knew that all along, but it’s nice when an expert confirms beliefs you know deep down in the marrow of your being.  I’m pretty much done with laptops and sales guys at the big retail places.  When I buy something i want someone to stand behind their product and their work.  I’m confident that Florian and pro computers will do just that.  thank you for your honesty and for not charging me an arm and leg for a mediocre computer that never worked all that well in the first place!”
M.M. – Chicago, South side

May 2010
“PRO Computers has been an integral part and a welcome extension of our support services.  As an outsourced partner, they handle break-fix on all our mobile workstations allowing us to free-up resources for more important tasks.  They are reliable, affordable and very professional.  Keep up the GREAT work!”
Brian B – IT Director, KREG Therapeutics, Inc.

May 2010
“I have used PRO Computer a number of times to work on my laptops. They  are honest is assessing the repairs needed , charge a fair price and do quality work. I would recommend them.”
Ron S.

May 2010
“Great service & nice people–we will return as customers.”
Stuart L

April 2010
“The service on my netbook was excellent-fast and efficient and got the virus off. Not only that but the technician told me which virus protector to use–Spyware Doctor.  It has found several trojans on my netbook since then and taken them off. GData did not find them. Thank you again.”
Trudy

April 2010
“I was very pleased with the service I got. You made an extra effort to get the job done the same day and you communicated with me as to the progress throughout the day.
Thanks”
Bill K

April 2010
“I want to thank you for your wonderful service, I was totally satisfied.  My son had accidentally broken the screen to our Lenovo R61i.  I was certain that I would have to buy a new laptop.  I brought it in for an estimate and you repaired it as if it were brand new!  A lot cheaper than buying a new one!  Thanks Again!”
Daniel in Bowmanville

April 2010
“PRO Computers took only a few days to assess my computer’s problem, give suggestions/options, and fix it.  Felt I was in reliable hands, and have repeated my business with them.” Shawn K.

March 2010
“My Dell PC has been blessedly trouble free, but PRO came to the rescue both times I had problems.  They are friendly, helpful, and efficient. I like to spend my money at local independent businesses, so next time my PC is illin’ I will be back.”

March 2010
“I have used Pro Computers about five times, and could not be happier with the service. I have always felt I have been dealt with honestly, I have been given alternatives with prices clearly spelled out, have never felt pressured, and the service is always friendly and efficient. I have sent several friends to them for service as well, and everyone is very pleased. Excellent repair service and I would recommend them to anyone.”

February 2010
Recently our laptop was infected with a virus.  Locked up the entire system. Read about Pro Computers on Yelp / Angies List and the positive reviewswere dead on.  Took computer in and 48 hours later, was back up and running and haven’t had a problem since.
Thanks Pro Computers
Tim

” I was 2000 miles from home when my laptop developed a mysterious error that prevented me from connecting to the Internet with my broadband card. Neither broadband tech support nor the laptop manufacturer was able to help, and I did not have time to ship the laptop back to the manufacturer, since I was scheduled to travel in less than a week. Florian at Pro Computers not only did an immediate diagnostic, but he properly diagnosed the problem as a Windows corruption, not the hardware problem as the manufacturer thought. And unlike many places that simply wipe out your system, Pro Computers corrected the Windows problem and fixed the registry without changing or losing most program settings. In less than 48 hours my laptop was up and running again, and has been working better than ever. And the cost was far less than I would have spent at a chain like Best Buy. I wholeheartedly recommend the team at Pro Computers if you need fast, expert repair on a laptop while in the Chicago area.”
Helen Montgomery, Editor & Writer

“I was extremely pleased with the remarkable work Pro Computers, LLC recently completed for me. Their quiet competence was refreshing after numerous attempts to work with other “so called” technical experts. I appreciated their flexibility and their sense of urgency to retrieve my data matched my own. They are true professionals in every sense of the word. This is a company whose technical expertise and customer friendly service is truly worthy of note.”
Patty Hamlin, Chicago

“PRO Computers services are a bargain, especially when you consider the cost of down time. They quickly diagnosed my computer issues, resolved the problem and made good recommendations moving forward. I highly recommend them to my friends and business associates “.
Christopher Ferraro, VP, Yacht Brite Products, LLC

“I was in a crisis when my motherboard went hay-wire.’ I have a laptop, how am I going to recover my data?’  With a quick search on Google, PRO Computers came into view like an oasis in the darkness of the desert of big name repair centers. A technician came equipped with big name knowledge of data recovery and computer repair without the big name price and the best part was the service response time. I was back to work on my projects the very next day. Thank goodness for PRO Computers.”
Thomas Marlow, CEO, Lumpers, Inc.

“I want to complement you on an excellent and prompt job in repairing my HP notebook computer. My computer started acting strangely and crashing when I needed it the most. Temporally in Chicago, not knowing who to trust my repair to, I contacted PRO Computers. You not only came quickly to where I was working to pick up my notebook, you quickly diagnosed the problem, repaired the computer and returned it to where I was working. All this was done at a very fair price. I would strongly recommend your firm to anyone who has computer problems and needs prompt, on-site, repairs.” Thankfully
Paul G. Oversmith, President, Oversmith & Associates, Inc.

“My experience with PRO Computers was terrific. I was able to bring my laptop in to be diagnosed, free of charge, and hear what solution there might be to my problem before agreeing to have it repaired and at what cost. The service was nice and the work was outstanding as I had a problem corrected that neither Dell technical support nor Northwestern University’s IT department had been able to remedy. Should I have further complications with my laptop, I will be visiting Pro Computers again.”
David Mehlman, Student Northwestern University