January 2007
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I was 2000 miles from home when my laptop developed a mysterious error that prevented me from connecting to the Internet with my broadband card. Neither broadband tech support nor the laptop manufacturer was able to help, and I did not have time to ship the laptop back to the manufacturer, since I was scheduled to travel in less than a week. Florian at Pro Compters not only did an immediate diagnostic, but he properly diagnosed the problem as a Windows corruption, not the hardware problem as the manufacturer thought. And unlike many places that simply wipe out your system, Pro Computers corrected the Windows problem and fixed the registry without changing or losing most program settings. In less than 48 hours my laptop was up and running again, and has been working better than ever. And the cost was far less than I would have spent at a chain like Best Buy. I wholeheartedly recommend the team at Pro Computers if you need fast, expert repair on a laptop while in the Chicago area."
Helen Montgomery, Editor & Writer
August 2005
"I was extremely pleased with the remarkable work Pro Computers, LLC recently completed for me. Their quiet competence was refreshing after numerous attempts to work with other "so called" technical experts. I appreciated their flexibility and their sense of urgency to retrieve my data matched my own. They are true professionals in every sense of the word. This is a company whose technical expertise and customer friendly service is truly worthy of note."
Patty Hamlin, Chicago
"PRO Computers services are a bargain, especially when you consider the cost of down time. They quickly diagnosed my computer issues, resolved the problem and made good recommendations moving forward. I highly recommend them to my friends and business associates ".
Christopher Ferraro, VP, Yacht Brite Products, LLC
"I was in a crisis when my motherboard went hay-wire.' I have a laptop, how am I going to recover my data?' With a quick search on Google, PRO Computers came into view like an oasis in the darkness of the desert of big name repair centers. A technician came equipped with big name knowledge of data recovery and computer repair without the big name price and the best part was the service response time. I was back to work on my projects the very next day. Thank goodness for PRO Computers."
Thomas Marlow, CEO, Lumpers, Inc.
"I want to complement you on an excellent and prompt job in repairing my HP notebook computer. My computer started acting strangely and crashing when I needed it the most. Temporally in Chicago, not knowing who to trust my repair to, I contacted PRO Computers. You not only came quickly to where I was working to pick up my notebook, you quickly diagnosed the problem, repaired the computer and returned it to where I was working. All this was done at a very fair price. I would strongly recommend your firm to anyone who has computer problems and needs prompt, on-site, repairs." Thankfully
Paul G. Oversmith, President, Oversmith & Associates, Inc.
"My experience with PRO Computers was terrific. I was able to bring my laptop in to be diagnosed, free of charge, and hear what solution there might be to my problem before agreeing to have it repaired and at what cost. The service was nice and the work was outstanding as I had a problem corrected that neither Dell technical support nor Northwestern University's IT department had been able to remedy. Should I have further complications with my laptop, I will be visiting Pro Computers again."
David Mehlman, Student Northwestern University
